IDLTM recommended reading list
Core Books
These are the books to be purchased.
Lake, N & K Hickey. 2002. The Sunday Times Business Enterprise Guide: The Customer Service Workbook. London: Kogan Page. ISBN: 0-7494-3789-8
Robbins, Stephen P. 2001. Organizational Behaviour. Upper Saddle River, NJ: Prentice-Hall International. ISBN: 0-13-018635-X
White, R., Martin, M., Stimson, M., & Hodge, R. 1991. Management in English Language Teaching. Cambridge: Cambridge University Press. ISBN: 0-521-37763-3
Recommended texts for reference and further reading.
Those marked** are definitely recommended.
Bolman and Deal. Reframing Organisations. Jossey Bass**.
Carnall, C. 1991. Managing Change. London: Routledge**.
Carr, D.K. Hurd, K.J., & Trahant, W.J. 1996. Managing the Change Process. McGraw Hill.
Checkland, P. 1981. Systems Thinking; Systems Practice. London: John Wiley.
Chistison, Mary Ann & Fredricka L Stoller (eds). 1997. A Handbook for Language Program Administrators. Burlingame, CA: Alta Book Center**.
Cooper, G. L., & Agyris, C. (eds). 1998. The Concise Blackwell Encyclopaedia of Management. Malden, MA: Blackwell.
Davenport, T. H., & Prusak, L. 1998. Working Knowledge – How Organizations Manage What They Know. Harvard Business School Press**.
Drucker, P. 1995. Managing in a Time of Great Change. Butterworth Heinemann**.
Drucker, Peter. 1955. The Practice of Management. London: Heinemann.
Flanagan, N. & J. Finger. 1998. Just About Everything a Manager Needs to Know. Brisbane: Plum Press**.
Harris, P.R. & Moran, R.T. 1991, 3rd edition Managing Cultural Differences. Houston, Texas: Gulf**.
Hindle, T. 2000. Guide to Management Ideas. London: The Economist Books.
Hofstede, G. 1991. Cultures and Organizations: Software of the Mind. London: McGraw-Hill**.
Jobber, D. 2001. Principles & Practice of Marketing. London: McGraw-Hill.
Kotler, P., & Armstrong, G. (8th edition, 1999). Principles of Marketing. Prentice-Hall**.
Lewis, G. 1996. The Mentoring Manager. Pitman.
Maister, D. 1993. Managing the Professional Service Firm. The Free Press.
Markee, Numa 1997 Managing Curricular Innovation. Cambridge: Cambridge University Press**.
McKay, S.L. 2002. Teaching English as an International Language. Oxford: Oxford University Press.
Mintzberg, Henry 1989 Mintzberg on Management: Inside our Strange World of Organizations. London: Collier Macmillan Publishers (also Free Press)**.
Mullins, L. 1993 3rd edition. Management and Organisational Behaviour. London: Pitman Publishing**.
Murgatroyd, S., & C. Morgan 1993. Total Quality Management and the School. Open University Press.
Newton, Colin & Tony Tarrant 1992. Managing Change in Schools. London: Routledge.
Oded Shenker, ed. 1995. Global Perspectives in Human Resource Management. Prentice Hall**.
Ostroff, F. 1999. The Horizontal Organization. Oxford: Oxford University Press.
Prahalad, C.K., & Hamel, G. 1994. Competing for the Future. HBR Press**.
Richards, Jack. 2001. Curriculum Development in Language Teaching. Cambridge: Cambridge University Press**.
Senge, P. M. 1990. The Fifth Discipline: the art and practice of the learning organization. London: Century Business**.
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